unity connection

[pranav desidi]

User wanted to access their Voice Messages store on  Cisco Unity Connection.

We have provide them one solution where user can open the link http://xxxxx/inbox ; link and put the extension number & password to see their Voice Message.

But this solution is working fine within the Network but not with the outside network . To access the above path from outside of LAN, Security Certificate is required.

We have upload  Wildcard.pfx on Cisco Unity connection  under OS administrator but unfortunate file is not been uploading .

Please help us to resolve this problem.

[George Thomas]

Wildcards are not supported with the Cisco voice products. Cant you use Single inbox functionality to achieve this rather than opening Unity to the outside world?

[pranav desidi]

tried with single inbox , issue is when mail sent to outside world security team has blocked .wav file extensions , if they unblock also is it possible to change the content of mail which unity sends . or is there any other way to check voice mails from outside world .

[Jaime Valencia]

You could simply set a DN they could dial externally, and sign into their mailbox.