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Unity Greeting for logon

admin_2
Level 3
Level 3

I have number 6245 set up as my unity VM port in CallManager. When a person calls 6245 from the outside (not on the CM system), it goes directly to the autoattendant. I want it to go directly to the login, and say "please enter your ID". What am I doing wrong?<br><br>

1 Reply 1

kechambe
Level 7
Level 7

You need to make a new Call Routing rule for 'Direct Calls' and assign 'Dial number (DNIS):' to 6245 and 'Send call to:' Sign-in.

Keith

Keith Chambers
Diagnostic Engineer
Voice Network Team, San Jose
Cisco Systems, Inc.