Other Collaboration Subjects

We have a central site with CallManager 3.1(2c) and a mixture of 7960 and 30VIP,12SP+ phones.We have also a remote branch which connects trhough Frame Relay 256K CIR on the central site.The remote site has only 7960 and 7910 phones which register on ...

Getting this error in detailed trace on ccm with using a 2600 with a NM2v and a FXO port as a gateway for a couple phones in a lab environment...Both Router and CCM show the gateway as registered to each other, I can see the fxo port ringing when I c...

Is it possible to reload the system prompts from the original Unity install? I have a client that used the setvolume utility to increase the volume and overwrote the originals. They have since mucked with the volume to the point where the prompts a...

Hi i have installed unity 3.1(3) with dongle inserted (Licenced version). But when i tried to start the unity without that dongle inserted into the USB port, unity failed to start. Won't unity revert to the demo version if dongle is not there. Please...

This file is located at /Microsoft SQL Server/MSSQL/DATA/UnityDb_log.LDF<br><br>I would like to know what kind of information this file stores. It is taking up a lot of space on my machine and I would like to know if it's size can be decreased or if ...

Greetings,The todays problem:In my IVR I want to redirect a call to an extension!No problem so far!Inside our Intranet when the call is redirected I can hear the calling sound in my phone, but when I call from an external number, I know that the call...

Hi..Any one could suggest some link which has usefull information for a beginner in VoIP Area..i need basics about ..what is ? how to go for it etc etcthanks in advanceManeesh

Unity:3.12<br>OS:WIN2K and in-box Exchange 2K, <br>UNity is running fine. But recently customer would like to join the unity/exchange 2000 into their exsiting 5.5. An error message came up when I tried to install ADC in UNity server, which is The spe...

We have a customer that is reporting high call rates and believes that call to voice mail are being recorded in the stats. Does anyone know if this could be the case and if so how these calls can be filtered out.

I have a strage scenario where a subscriber (and suddenly multiple subscribers) are unable to login to Unity (v3.0.3, TSP 3.0.3, CCM 3.1.2.c SP-B) When the subscriber in question presses their Messages button they reach the Opening Greeting, not pro...

System: Unity 3.12, Windows 2000, MS Exchange 2000.<br><br>What are the disaster recovery steps required to re-establish Unity on a new machine in the event that a previous Unity machine is totally destroyed? What backups should be made on the curren...

HelloCan anybody help me integrate CRA with Microsoft AD ?

Hi, One of our customers has 8 call centers in the US and wants to start a new call center in India. He does not want to add a peripheral gateway in India. Can he use the available peripheral gateways in the US for this purpose. Is this possible to...

Hi:<br><br>I am running Unity 3.1.3 and I am trying to set up the following situation.<br><br>Each department would like to the have the option when a caller has entered a users mailbox greeting to 0 out to the department receptionist.<br><br>I have ...

Set special delivery option in sending message. We use french language and the 6th mont is not June but July. How can we resolve this problem.