cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
250
Views
0
Helpful
1
Replies

unity uninstall utlity

shouyisun
Level 1
Level 1

I got some message in the uninstall unity log file, which indicates that one file could not be removed from System32 direcotryis System32 . But it didn't tell me which file is. Any idea?

path=C:\WINNT\system32\

removing avwm.dll

removing avupgradekey.dll

removing avtsm.dll

removing avsio.dll

removing avsecuritykey.dll

removing avmiustring.dll

removing avlogmgrperfapi.dll

removing avlogmgrperf.dll

removing avcoral.dll

removing AvTrapConnectionHolderSvr.exe

(error) Could not remove file from System32 direcotry. There may be an open application causing problems...

You will need to remove this DLL from the System32 directory manually before installing Unity on this server.

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

it does tell you which file... the error message immediately follows the "removing AvTrapConnectionHolderSvr.exe" message - that's the file it couldn't remove. Not a big deal, this is pretty common since most of the time that guy is in use. In later versions of Uninstall when this happens I just rename the file to *.old. You can do the same here if you're worried about it, however it wont cause a problem with a new installation.