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VG200 Connecting to PBX

smartin
Level 1
Level 1

VG200 connecting to PBX via VIC-2FXO.

Not getting dialtone on phones connecting to PBX. But when I issue acsim start <outside #> the outside number I'm calling rings. Using basic config.

List below is the sh voice port.

Thanks.

Foreign Exchange Office 1/1/0 Slot is 1, Sub-unit is 1, Port is 0

Type of VoicePort is FXO

Operation State is DORMANT

Administrative State is UP

No Interface Down Failure

Description is not set

Noise Regeneration is enabled

Non Linear Processing is enabled

Music On Hold Threshold is Set to -38 dBm

In Gain is Set to 0 dB

Out Attenuation is Set to 3 dB

Echo Cancellation is enabled

Echo Cancellation NLP mute is disabled

Echo Cancellation NLP threshold is -21 dB

Echo Cancel Coverage is set to 8 ms

Playout-delay Mode is set to adaptive

Playout-delay Nominal is set to 60 ms

Playout-delay Maximum is set to 200 ms

Playout-delay Minimum mode is set to default, value 40 ms

Connection Mode is normal

Connection Number is not set

Initial Time Out is set to 10 s

Interdigit Time Out is set to 10 s

Call Disconnect Time Out is set to 60 s

Ringing Time Out is set to 180 s

Wait Release Time Out is set to 30 s

Companding Type is u-law

Region Tone is set for US

Analog Info Follows:

Currently processing none

Maintenance Mode Set to None (not in mtc mode)

Number of signaling protocol errors are 0

Impedance is set to 600r Ohm

Station name None, Station number None

Voice card specific Info Follows:

Signal Type is loopStart

Number Of Rings is set to 1

Supervisory Disconnect active

Hook Status is On Hook

Ring Detect Status is inactive

Ring Ground Status is inactive

Tip Ground Status is inactive

Dial Type is dtmf

Digit Duration Timing is set to 100 ms

InterDigit Duration Timing is set to 100 ms

Pulse Rate Timing is set to 10 pulses/second

InterDigit Pulse Duration Timing is set to 750 ms

Percent Break of Pulse is 60 percent

GuardOut timer is 2000 ms

Foreign Exchange Office 1/1/1 Slot is 1, Sub-unit is 1, Port is 1

Type of VoicePort is FXO

Operation State is DORMANT

Administrative State is UP

No Interface Down Failure

Description is not set

Noise Regeneration is enabled

Non Linear Processing is enabled

Music On Hold Threshold is Set to -38 dBm

In Gain is Set to 0 dB

Out Attenuation is Set to 3 dB

Echo Cancellation is enabled

Echo Cancellation NLP mute is disabled

Echo Cancellation NLP threshold is -21 dB

Echo Cancel Coverage is set to 8 ms

Playout-delay Mode is set to adaptive

Playout-delay Nominal is set to 60 ms

Playout-delay Maximum is set to 200 ms

Playout-delay Minimum mode is set to default, value 40 ms

Connection Mode is normal

Connection Number is not set

Initial Time Out is set to 10 s

Interdigit Time Out is set to 10 s

Call Disconnect Time Out is set to 60 s

Ringing Time Out is set to 180 s

Wait Release Time Out is set to 30 s

Companding Type is u-law

Region Tone is set for US

Analog Info Follows:

Currently processing none

Maintenance Mode Set to None (not in mtc mode)

Number of signaling protocol errors are 0

Impedance is set to 600r Ohm

Station name None, Station number None

Voice card specific Info Follows:

Signal Type is loopStart

Number Of Rings is set to 1

Supervisory Disconnect active

Hook Status is On Hook

Ring Detect Status is inactive

Ring Ground Status is inactive

Tip Ground Status is inactive

Dial Type is dtmf

Digit Duration Timing is set to 100 ms

InterDigit Duration Timing is set to 100 ms

Pulse Rate Timing is set to 10 pulses/second

InterDigit Pulse Duration Timing is set to 750 ms

Percent Break of Pulse is 60 percent

GuardOut timer is 2000 ms

5 Replies 5

Maulik Shah
Level 5
Level 5

Hi,

Not sure of the exact problem - is the setup:

Call mgr -- vg200 -- FXO -- PBX -- phones

- You say phones on PBX side do not get dialtone - are you talking about obtaining secondary dialtone from the FXO port on the VG200?

- Can you post the show run

A little more clarification may help understanding this to help resolve.

Maulik

Yes, VG200-FXO-PBX-Phones, config listed below, thanks.

Building configuration...

Current configuration : 1464 bytes

!

version 12.2

no service pad

service timestamps debug uptime

service timestamps log uptime

no service password-encryption

!

hostname VoiceTest

!

ip subnet-zero

!

call rsvp-sync

!

voice class codec 1

codec preference 1 g711ulaw

!

!

!

!

!

!

!

interface FastEthernet0/0

ip address 172.x.x.x.255.255.0

no ip mroute-cache

speed auto

full-duplex

!

ip classless

ip route 0.0.0.0 0.0.x.x.10.5.1

ip http server

!

!

voice-port 1/1/0

!

voice-port 1/1/1

!

dial-peer voice 1 pots

destination-pattern 10

port 1/1/0

!

dial-peer voice 2 pots

destination-pattern 10

port 1/1/1

!

dial-peer voice 3 pots

destination-pattern 10

port 1/1/0

!

dial-peer voice 4 pots

destination-pattern 10

port 1/1/1

!

dial-peer voice 10 voip

destination-pattern 99

session target ipv4:172.16.1.25

codec g711ulaw

!

dial-peer voice 11 voip

destination-pattern 1.....

voice-class codec 1

max-redirects 10

session protocol sipv2

session target ipv4:10.10.10.2

no vad

!

dial-peer voice 12 voip

destination-pattern 011T

voice-class codec 1

max-redirects 10

session protocol sipv2

session target ipv4:10.10.10.2

no vad

!

dial-peer voice 13 voip

destination-pattern 888221....

voice-class codec 1

session protocol sipv2

session target ipv4:172.16.1.25

!

!

line con 0

line aux 0

line vty 0 4

password xxx

login

!

end

so form the phones on the PBX side you call in to the FXO port on the router and do not get secondary dialtone? Is that the problem? In general when an inbound call comes into an FXO port on the router we normally plar that to a number on the IP side (think of FXO as a normal analog phone so not digits are sent across for DID) - is that something you can do in your setup (connection plar xxxx under the voice-port)?

Maulik

Tried Plar config same problem. According to Cisco each voice interface card has IN USE LEDs, one for each port. These LEDs have three states: green when active, off when ready for use, and amber when not ready for use.

I'm not getting any active LEDS always off, I'm using a RJ-11 to RJ-11 straight through cable, wondering if cable or cards bad ?

From what you describe sounds like the port does not get any indication that it needs to go off hook (normally would get ringing sent in from PBX to indicate incoming call). The cabling is normally straight through for FXO ports - here is link

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a0080094fac.shtml#info

Note this is for FXS but applies to FXO as well - need to make sure only the middle pair is used (one ring / one tip). What about calls from IP side to the PBX - do those work? If this does not help, then would suggest open a TAC case to have the debugs looked at / hardware etc.

Maulik