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Webattendant-Dialing from Directory

tonygauderman
Level 1
Level 1

I have Webattendant installed on a system running Callmanager 3.1.2c. I used the Webattendant install from 3.1.2c. Everything seems to work except for dialing from the directory. If I follow the instructions, and use either the f key, or click on the column to search, and then dial the search criteria and hit enter, it dials whatever user was active when I started the search and THEN goes to the match. Any ideas what might be wrong???

1 Reply 1

Tom Dillon
Level 4
Level 4

We had same problem. TAC sent us a replacement SAC.DLL file for the client. Unfortunately, there isn't a replacement plug-in yet, so each time you install the client you will need to replace the SAC.DLL.