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6500 auto resetting...

g.rodegari
Level 1
Level 1

I've some problems on my 6500 I think that could be happened a switchower event with all modules resets... but I do not understand why...

After the resets the active supervisor is the second, and all works fine...

I post the sh tech

Thanks all

G.

2 Replies 2

Prashanth Krishnappa
Cisco Employee
Cisco Employee

I see the following in the sh log output

30. 3/12/2005,10:04:43: ProcessStatusPing:Module 2 not responding over SCP

31. 3/12/2005,10:08:00: ProcessStatusPing:Module 1 local SCP error detected... reinitializing SCP

32. 3/12/2005,10:08:00: ProcessStatusPing:Module 1 SLCP not responding... resetting module

33. 3/12/2005,21:49:12: ha_swover_sync_status:static-db:1, dyn-db:1 (0-invalid, 1-valid)

34. 3/12/2005,21:49:12: updateRuntimeWithNVRAM:Redundancy switch over: 1

35. 3/12/2005,21:50:33: ha_entity_swover_action:action: 4 (1-NOP, 4-CINIT), reason:9

36. 3/12/2005,21:50:33: ha_swover_type:Switchover type: 0 (1-HA, 0-Non-HA)

37. 3/12/2005,21:59:30: ProcessStatusPing:Module 1 local SCP error detected... reinitializing SCP

38. 3/12/2005,21:59:30: ProcessStatusPing:Module 1 SLCP not responding... resetting module

It is normally caused by a bad module in the chassis. Code enhancements were done to better handle this issue through

http://www.cisco.com/cgi-bin/bugtool/onebug.pl?bugid=CSCea38268

You cannot upgrade to latest 7.6 since you only have 64MB DRAM. Consider 6.4(15) which is GD and has this enhancement as well

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat6000/relnotes/78_11235.htm

Great!

thank you very much!

However at this moment all "sh test, sh mod, sh scp etc..." show me NO hardware issue...???

When I had the problem the switch's CPU was 69%... could be that strong traffic could provide SCP communication failure between the modules?

Thank you,

G.

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