Access Denied SSH, But I can Login through the Web interface . HELP!

[Kchen_3]

Question: 

For some reason, I am login through the web interface for our Cisco 2960X, and I got "Access denied" when I used Putty to SSH the Cisco 2960x. Any Sugguestion that what can do at the moment? Thank you! 

[Seb Rupik · Accepted solution]

Hi there,

Sounds like your vty config is using a different authentication method to your http-server.

Can you share the running-config of the switch?

cheers,

Seb.

[Kchen_3]

At the moment, I only can access with Telnet to the SW. And I'm not Network person. How can I get the running config with Telnet? 

[Sheraz.Salim · Accepted solution]

the reason you can get the web interface is because by default http is on.

in order for you to get the ssh in to a cisco 2960X.

!

hostname SW

!

ip domain-name xxxxx.com   (whatever your organistaion domain put it here)

!

crypto key gen rsa label switch2960 module 1024

!

ip ssh version 2

!

username admin password cisco

!

line vty 0 10

 transport input ssh

 login local

[Kchen_3]

In term of the command that you just provided, How am I going to enter it? ( "Access Denied" when I used my admin account in PUTTY-SSH)

[Sheraz.Salim]

ip domain-name xxxxx.com   (whatever your organistaion domain put it here)

!

crypto key gen rsa label switch2960 module 1024

!

ip ssh version 2

!

username admin password cisco

!

line vty 0 10

 transport input telnet ssh

 login local

now as you have access to box via telnet if you apply the above config you will have acess to the box also with telnet and with ssh.

[Kchen_3]

By the end, I ended up entering the password recovery mode and reset the password. And following by the Cisco command that you provide it. issue resolved. Thanks!