BOOT failure from cat3550

nunoscosta · ‎08-18-2006

I receive this message when booting my cat3550.

I have tried to load different images but no success :(

Can you helpdesk please?

Would you like to enter the initial configuration dialog? [yes/no]:

=== Flushing messages (00:00:42 UTC Mon Mar 1 1993) ===

Cisco Internetwork Operating System Software

IOS (tm) C3550 Software (C3550-I5Q3L2-M), Version 12.1(13)EA1a, RELEASE SOFTWARE

(fc1)

Compiled Tue 25-Mar-03 23:42 by yenanh

Program Exception (0x0700)!

CPU Register Context:

Vector = 0x00000700 PC = 0x00000000 MSR = 0x00089030 CR = 0x22000042

LR = 0x00000000 CTR = 0x001B7884 XER = 0x20000000

R0 = 0x00000000 R1 = 0x00B52174 R2 = 0x00000000 R3 = 0x00000001

R4 = 0x00000244 R5 = 0x01026A94 R6 = 0x0102678C R7 = 0x00A50364

R8 = 0x60000048 R9 = 0x00000000 R10 = 0x01023880 R11 = 0x00A4F7BC

R12 = 0x22000042 R13 = 0xF6DBBFDB R14 = 0xFFFAFA5D R15 = 0xFFFBFDB9

R16 = 0x7FFBDFD3 R17 = 0xFF736FBF R18 = 0xFDF8B7DF R19 = 0xCE7BF9FF

R20 = 0xFFF00000 R21 = 0x75AF9F55 R22 = 0x5FE0AFDA R23 = 0x00000000

R24 = 0x00000000 R25 = 0x00003000 R26 = 0x00000000 R27 = 0x00000000

R28 = 0x00000000 R29 = 0x00000000 R30 = 0x00000000 R31 = 0x00000000

Stack trace:

PC = 0x00000000, SP = 0x00B52174

Frame 00: SP = 0x00000000 PC = 0x00000000

Best regards!

gpulos · ‎08-18-2006

since you've tried multiple IOS versions perhaps the issue is a piece of memory that is bad and is causing this crash. try to replace memory if you can.

if not, it seems a more drastic hardware failure and may require a TAC case be opened either from http://cisco.com/tac or 800.553.2447

nunoscosta · ‎08-18-2006

I solved my problem!

I try with another image and clean the environement variables BOOT and BOOTHLPR on the switch.

It's working :)