There could be a couple of things to look at from the version of IOS on each of the 3750's in the stack to the way provisioning of a new 3750 into the stack was completed. (ie: were switches in the stack powered on or off when added to the stack) Please see the following link for Creation/Management of 3750 Stacks: http://www.cisco.com/en/US/products/hw/switches/ps5023/products_configuration_example09186a00807811ad.shtml If you have IOS version mismatches, it would be a best practice to get them to the same version. You can use the steps in the following link to assist in upgrading the switches in the stack: http://www.cisco.com/en/US/products/hw/switches/ps5023/products_configuration_example09186a00804799d7.shtml ... View more

There are a couple of things you can do it seems: 1) open the CSA window and clear all cached responses; then be logged into the console when the process is denied and CSA should prompt you to either 'allow or deny' it. You can allow it and it should stay marked as allowed. 2) update your CSA profile to include the process that is being denied. (this requires a full CSA environment, not just the CSA runtime as CCMs have) 3) rollback to a previous CSA version. Please see the following links for more info on altering CSA operation: http://www.cisco.com/en/US/products/sw/secursw/ps5057/index.html I cannot find any bugs about EM & CSA 5.0 but still searching...will post if I find any. ... View more

You have to upgrade your 'device pack' on your CCM server(s). Once you do this, you should be OK. A good 4.1 DevPack is DevPack67, (or later). This will get rid of your error. The DevPack must be downloaded from CCO. Please see the following link for more info on DevPacks: http://tools.cisco.com/search/JSP/search-results.get?isFormSubmit=true&strqueryid=&country=US&language=en&websessionid=&strCurrentSimilarSearchBreadCrumb=&strCurrentSelectedModifierValues=&strQueryText=devpack NOTE: if you have devices that use specific loads due to bug problems, be sure to write down or screen capture your 'device defaults' from the system menu. The DevPack install will update all loads for all devices if it can. (for example, it updated my 6608 loads which had a bug that prevented my OpenView from monitoring them; i had to roll back their load a version) ... View more

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As the message states, it seems your interface is dropping SNMP packets due to the input queue of that interface being full when those packets arrived. You should use 'show snmp' to see how many packets have dropped. Please see the following link for the Error Message Decoder for more info: http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi (requires cco login which is free) ... View more

The system that your IPCC is being installed on must be able to talk to Call Manager before you begin your installation. Check the items as defined in the previous post as well as verify ALL required Call Manager services are up and fully operational. Your IPCC installation will need to talk to the Call Manager database as well as the HTTP portion. ... View more

software: You need to install the silent monitoring piece when installing the CAD. (agent desktop) on your Agents and Supervisor. Barging should work as long as you have your CAD installed on your Agent & Supervisor. Hardware: I've found the Broadcom NICs worked best for the silent monitoring. (i've seen many problems with intelPRO NICs but they should have been fixed) Please see the following link for more info on setting up silent monitoring, system requirements and verifing if your NIC will work with it: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cad_enterprise/cadenterprise7_0/installation/guide/cad700ig.pdf ... View more

In order to have your switch ping the router sub-interfaces, you'll have to enable IP routing on the switch (if it is capable) and either: a: put an IP Address on the switch that belongs in a VLAN directly connected to the router of the same subnet, or b: create an SVI (switched virtual interface) on the switch that will allow your switch to participate in routing so it can communicate with other VLANs. Please see the following link for a good example and more info on configuring interVLAN routing on your switch: http://www.cisco.com/en/US/tech/tk389/tk815/technologies_configuration_example09186a008015f17a.shtml (this link is for 37xx/36xx/35xx switches but the concept is the same for all SVI capable switches) (your switch model may not support IP routing so please verify. EMI version IOS on your switch supports IP routing if your switch has it.) ... View more

If I'm understanding your problem correctly, which I may not be, you may be able to resolve your problem with FXO Disconnect techniques described in the following link: http://www.cisco.com/en/US/docs/ios/12_2t/12_2t2/feature/guide/ft_ansds.html#wp168859 ... View more

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It is a good rule of thumb to not allow routers, switches, servers to use AUTO speed/duplex negotiation. (specifically for these types of weird problems your facing..among others) Set your 7500 to 100mbs/Full Duplex statically with the interface commands: speed 100 duplex full As you already have your switch at 100/Full statically, you should set the router statically as well. ... View more

You can use the IP Phone model comparison and data sheets to learn the capabilities of all Cisco IP Phones. Please see the following link for all comparison and model info on all IP Phones: http://www.cisco.com/en/US/products/sw/voicesw/products_category_buyers_guide.html#number_1 ... View more