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Cisco Network Assistant won't start up.

Mikkel Troest
Level 1
Level 1

I've been trying to get the new tool "Cisco Network Assistant" to run on my PC (XP SP2, every fix and all :)

My installed JAVA is 1.4.2_01 (I can see, though, that CNA ships with its own jre which it invokes on startup through its rather unnecesary VB starup-script...(is the VB only for binding the tool to the Windows platform? - As far as I can see, t only reads the startup.properties file and invokes the JRE with the correct arguments...(?)))

Anyway, when I try tu run CNA it says "Error

None of the version files parsed correctly."

The JAVA console output follows at the bottom of this message.

Did anyone ever get this tool to run?

Any great ideas out there?

Cheers!

:O) Mikkel Troest <mtr@netdesign.dk>

===== JAVA console output =====

#### Boot Code Debugging set to : 0

java.lang.NullPointerException

at java.util.Calendar.setTime(Unknown Source)

at java.text.SimpleDateFormat.format(Unknown Source)

at java.text.SimpleDateFormat.format(Unknown Source)

at java.text.DateFormat.format(Unknown Source)

at com.cisco.cpnm.boot.internal.Package$PackageXMLSupport.generatePrologue(Package.java:672)

at com.cisco.cpnm.boot.internal.Package$PackageXMLSupport.generateVersionFile(Package.java:641)

at com.cisco.cpnm.boot.internal.Package.generateVersionFile(Package.java:629)

at com.cisco.cpnm.boot.internal.ComponentDb.generateVersionFile(ComponentDb.java:936)

at com.cisco.cpnm.boot.internal.ComponentDb.generateVersionFile(ComponentDb.java:898)

at com.cisco.cpnm.boot.internal.ComponentDb.writeDatabase(ComponentDb.java:134)

at com.cisco.cpnm.boot.internal.Merge.integratePackages(Merge.java:345)

at com.cisco.cpnm.boot.internal.Merge.perform(Merge.java:101)

at com.cisco.cpnm.boot.internal.BootstrapApplet.discoverComponents(BootstrapApplet.java:289)

at com.cisco.cpnm.boot.internal.BootstrapApplet.init(BootstrapApplet.java:124)

at com.cisco.cpnm.launcher.AppLauncherUtility.initializeApp(AppLauncherUtility.java:150)

at com.cisco.cpnm.launcher.AppLauncher.main(AppLauncher.java:28)

com.cisco.cpnm.boot.external.BootException: Could not write meta-data to 'cache/'.

at com.cisco.cpnm.boot.internal.Merge.integratePackages(Merge.java:351)

at com.cisco.cpnm.boot.internal.Merge.perform(Merge.java:101)

at com.cisco.cpnm.boot.internal.BootstrapApplet.discoverComponents(BootstrapApplet.java:289)

at com.cisco.cpnm.boot.internal.BootstrapApplet.init(BootstrapApplet.java:124)

at com.cisco.cpnm.launcher.AppLauncherUtility.initializeApp(AppLauncherUtility.java:150)

at com.cisco.cpnm.launcher.AppLauncher.main(AppLauncher.java:28)

java.io.FileNotFoundException: C:\Program Files\Cisco Systems\Cisco Network Assistant\cache\version.xml (The system cannot find the file specified)

at java.io.FileInputStream.open(Native Method)

at java.io.FileInputStream.<init>(Unknown Source)

at java.io.FileInputStream.<init>(Unknown Source)

at sun.net.www.protocol.file.FileURLConnection.connect(Unknown Source)

at sun.net.www.protocol.file.FileURLConnection.getInputStream(Unknown Source)

at java.net.URL.openStream(Unknown Source)

at com.cisco.cpnm.boot.internal.CNAJarContext.getVersionFileStream(CNAJarContext.java:45)

at com.cisco.cpnm.boot.internal.FilesysHandler.processCNAFilesystem(FilesysHandler.java:209)

at com.cisco.cpnm.boot.internal.FilesysHandler.process(FilesysHandler.java:236)

at com.cisco.cpnm.boot.internal.jobq.JobThread.run(JobThread.java:65)

java.lang.NullPointerException

at java.io.Reader.<init>(Unknown Source)

at java.io.InputStreamReader.<init>(Unknown Source)

at com.cisco.cpnm.boot.internal.VersionReadHandler.process(VersionReadHandler.java:55)

at com.cisco.cpnm.boot.internal.jobq.JobThread.run(JobThread.java:65)

=====

6 Replies 6

csmv-bell
Level 1
Level 1

I have the same error!

Ihave created an empty version.xml file in cache directory, i dont have the error anymore but it wont start, run round and round...

Looks similar to CSCef89938

What is CSCef89938?

Un-install the existing CNA 1.0 from your PC. Download the new 1.0(1a) again from CCO and install it. Should fix the problem.

thank's!

I have just installed CNA 1.0(1a) and still have the same problem.

Thanks,

Boris.