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Ciscoview username not porting from CiscoWorks

patrsup
Level 1
Level 1

I can do anything in CiscoWorks and it works well except for going to device manager/ciscoview. I then get java runtime errors and it logs me out of the ciscoworks session also. Seems to not be syncing with the CiscoWorks.

Ciscoworks –

CD Fifth version - 2.1

RME – 3.4

Ciscoview – 5.4

Thanks

1 Accepted Solution

Accepted Solutions

What is the browser version that you're using?. Also does this java error occurs both on the server as well as acessing from the client ?

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4 Replies 4

rmushtaq
Level 8
Level 8

CV does not sync automatically with RME unless you do it first. As for the Java error, are you using the correct plug-in version 1.3.1 ?

1.3.1

version is correct

am going to stop and start all the serices again

What is the browser version that you're using?. Also does this java error occurs both on the server as well as acessing from the client ?

it appears to be working again - suspect the reboot fixed whatever was hung

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