enter rommon mode, System received a Software forced crash

[by_KFS]

Good night.

I wrote because I have a problem in my company, because when I restart the main switch, enter rommon mode, my computer is a 6509, Cisco Catalyst 6000 Series Switches, 12.1 (13) E10.

*** System received a Software forced crash ***
signal = 0x17, code = 0x422c0000, context = 0x422f77f4
PC = 0x4013052c, Cause = 0x1820, Status Reg = 0x34018002

GREETINGS.

[Leo Laohoo]

The error message is self-explanatory.  You need to upgrade the IOS of your switch.  

[bhnegi]

Hi Kevin,

The software forced crash might be an indication of several things:

- The switch is attempting to load an IOS which is corrupt. In this case, we might need to
load a new one, or attempt to load an IOS on a disk0: or slot0: after formatting on another nativesupervisor.

- The boot statements are incorrectly configure in ROMMON, and the switch attempts to load
 IOS version which doesn't exist.

- The problem might be related to a HW failure on the supervisor module.

Please see link below for more details.

http://www.cisco.com/c/en/us/support/docs/switches/catalyst-6000-series-switches/17050-14.html

http://www.cisco.com/c/en/us/support/docs/switches/catalyst-6500-series-switches/12031-catos-ios-conversion-6500k.html#conv_msfc_2

Best Regards,

Bheem