how to find Cisco ACS serial number

[andre.harasim]

Hi guys, quick question, how can I find Cisco ACS serial number on my existing ACS (application)? Customer asked me because the product should be updated but I don't know where to find this information and I also don't know where I put the paperwork in the past as I installed to ACS.

Thanks in advance,

André Harasim

[seta.rakotoarisoa]

Hi, I am using Cisco ACS ver 5.1 on a virtual machine

And using the command "show udi" only display this

SPID: Cisco-VM-SPID

VPID: V01

Serial: Cisco-VM-SN

and show inventory :

NAME: "Cisco-VM chassis", DESCR: "Cisco-VM chassis"

PID: Cisco-VM-SPID     , VID: V01 , SN: Cisco-VM-SN

It seems that the serial number are not embended.

[seta.rakotoarisoa]

Finally I managed to get the serial number of the VM

show tech-support | begin dmidecode

Thanks all,

[ROBERT T]

In version 4.2, installed on a windows server, is there anyway to obtain the serial number in order to open a case on the software?

[Geekstur1]

I found my serial number in the GUI by going to System Administration>>Configuration>>Local Server Certificates>>Local Certificates and then editing the line item in the resulting window.

[Eloy Castillo]

IN ACS v5.6 I used SSH / CLI Command

MYACS-PACS/admin# show udi

SPID: CSACS-1121-K9
VPID: V01
Serial: REW4567

also works

/admin# show inventory