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Hyperterm Problem when accessing 4506 and 2950 switches

jimmiejoe
Level 1
Level 1

I apologize if some think this is not the forum for this, but I'm frustrated along with our PC team who is quite puzzled.

My IBM laptop was recently upgraded to XP from Win 2K. When 2000 was running, I could use Hyperterm to console into any Cisco product on site, and the up arrow would relist the previous command, then as usual, I'd press enter and run the command.

Now that the laptop has been upgraded, pressing the up arrow issues the control character plus the '@' character, immediately followed by the previous command and then automatically runs the command without user intervention.

Our PC team and I have tried to change settings on Hyperterm, and was able to get it to work correctly on PIX firewalls, but again our 4500, 3500, and 2900 switches all respond the same way as mentioned above.

Has anyone experienced this, and know of a resolution for this problem. Any help would be most greatly appreciated.

Jim

10 Replies 10

milan.kulik
Level 10
Level 10

Hi,

use TeraTerm, PuTTY or any other free terminal emulating software.

There was also a HyperTerminal Private Edition downloadable from Hilgraeve web page which was working fine (on the contrary MS HyperTerminal).

Regards,

Milan

Milan,

Thanks for the tips. I do use PuTTY for my termial emulator for Telnet and SSH, but haven't figured out how to make work on the serial port for consoling into a device. Is there a way?

Teraterm is the emulator to use , 9600,8,N,1 for the settings , i have always used no flow control also . Best of all it's free !!!!

I'm also using TeraTerm for a long time.

Regards,

Milan

What 're you using for a terminal emulator with a USB to serial adapter?

Thanks

TeraTerm doesn't work?

I'm not using USB to serial adapter personally, but I can ask this question to my colleague when he comes back from his holiday next week.

Regards,

Milan

Darren Ramsey
Level 4
Level 4

Seen that problem with XP here as well. Seems like we loaded the hyperterm.exe from W2K and it works.

nikhilgupta
Level 1
Level 1

yes, it is a problem win windows XP. Try using ctrl-p as it will show the previous commands you entered and will not run it unless you hit enter.

Do let me know if it helped

Thanks

Hyperterm has a lot of bugs especially with XP. It throws a lot of junk characters when you press the up arrow key. You should be aware that Ctrl P and Ctrl N are equivalent to pressing the up and down arrow. I still love and use hyperterm because i am very comfortable with it.

You have a lot of other options like many others have posted....

1. teraterm - freeware

2. securecrt - can do telnet, ssh, serial - but i think the license files cost you about 50 dollars or so. Pretty decent software

3. Procomm plus - this is a professional software and not a freeware...but its an excellent tool with tonnes of features on it.

Also just a tip for grabbing outputs using hyperterminal. When you type a show run command on the console, it pauses after every 80 rows. This causes hyperterminal to include the --------More------- and a bunch of junk characters because you press the space button to scroll down the configs.

A temporary solution for this is to use the command

"terminal length 0" in privilege mode. It will scroll the output that u want to capture at once.

Hope that helps!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

I had the same problem, and as one of the post above mentions, copying the hypertrm.exe from W2K will work. You also have to copy the hypertrm.dll from a W2K machine.

I use it on my XP w/o any issues with the up/down arrow.

Regards

Pradeep