Re: NetScout nGenius RTM 1.4 Installation problem.

ryriendeau · ‎10-20-2004

Hi,

I installed several time RTM but it still do not work. After investigating the FAQ and this forum I find out that the folowing processes was not running.

NSnGeniusNative.exe

NSRmiregistry.exe

NSServer.exe

NSTomcat.exe

NSWatchdog.exe

What additional step can I make to get it to work?

Thanks,

lkcameron · ‎10-20-2004

Make sure that nGenius is installed on a different system to the rest of the CiscoWorks suite. It doesn't function properly if installed on the same machine.

jpasquier · ‎10-21-2004

Hi,

Did you installed RTM on a non-english version of Windows? This may cause problems.

Did the installation process end correctly?

Have you administrator rights?

ryriendeau · ‎10-21-2004

Hi,

RTM was installed and reintalled on a true English version.

All the installations I did end with no error.

I used the local administrator account on the server to installed RTM.