04-14-2004 09:33 AM - edited 03-02-2019 03:00 PM
I have a Cisco 3600 with multiple T1s and running IOS ver 12.3.4T.
My two PRIs connected to Sprint are setup with primary-5ess and the Telco has them configured as a group. When one fills up with calls the other will accept calls. If I plug in my second PRI the router resets itself about every 30 minutes. Once I unplug it the router runs fine. Here is my sh ver:
Cisco IOS Software, 3600 Software (C3660-IS-M), Version 12.3(4)T2, RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2003 by Cisco Systems, Inc.
Compiled Thu 18-Dec-03 14:52 by dchih
ROM: System Bootstrap, Version 12.0(6r)T, RELEASE SOFTWARE (fc1)
calprigw1 uptime is 1 hour, 34 minutes
System returned to ROM by bus error at PC 0x0, address 0x0 at 09:52:39 MDT Wed Apr 14 2004
System restarted at 09:54:06 MDT Wed Apr 14 2004
System image file is "flash:c3660-is-mz.123-4.T2.bin"
Cisco 3660 (R527x) processor (revision 1.0) with 251904K/10240K bytes of memory.
Processor board ID JAB0506C0JP
R527x CPU at 225Mhz, Implementation 40, Rev 10.0, 2048KB L2 Cache
3660 Chassis type: ENTERPRISE
2 FastEthernet interfaces
96 Serial interfaces
4 Channelized T1/PRI ports
2 Voice FXO interfaces
DRAM configuration is 64 bits wide with parity disabled.
125K bytes of NVRAM.
24576K bytes of processor board System flash (Read/Write)
16384K bytes of processor board PCMCIA Slot0 flash (Read/Write)
16384K bytes of processor board PCMCIA Slot1 flash (Read/Write)
Configuration register is 0x2102
Does anyone have any suggestions why it would be resetting with both plugged in?
04-14-2004 10:42 AM
Can you also post the output from a "show stack"?
Thanks,
-Colin
04-14-2004 12:24 PM
Here it is...well part of it.
calprigw1#sh stack
Minimum process stacks:
Free/Size Name
5616/6000 SPAN Subsystem
2596/3000 allegro libretto init
11048/12000 Router Init
7028/12000 Init
5596/6000 TDM_MIB_CREATION
5444/6000 RADIUS INITCONFIG
6524/12000 Virtual Exec
6884/12000 Exec
Interrupt level stacks:
Level Called Unused/Size Name
1 10286711 6560/9000 Network interfaces
2 938193 8568/9000 DMA/Timer Interrupt
3 64216 8320/9000 PA Management Int Handler
4 4079 8544/9000 Console Uart
5 0 9000/9000 External Interrupt
7 4020687 8600/9000 NMI Interrupt Handler
System was restarted by bus error at PC 0x0, address 0x0 at 09:52:39 MDT Wed Apr 14 2004
***************************************************
******* Information of Last System Crash **********
***************************************************
Using flash:crashinfo_20040414-155238.
Writing crashinfo to flash:crashinfo_20040414-155238T Wed Apr 14 2004
CMD: ' huntstop' 09:19:34 MDT Wed Apr 14 2004
CMD: ' destination-pattern 40xxxx22' 09:19:34 MDT Wed Apr 14 2004
CMD: ' session target ipv4:10.xxxx.2' 09:19:34 MDT Wed Apr 14 2004
CMD: ' dtmf-relay cisco-rtp' 09:19:34 MDT Wed Apr 14 2004
CMD: ' fax rate 7200' 09:19:34 MDT Wed Apr 14 2004
CMD: ' ip qos dscp cs5 media' 09:19:34 MDT Wed Apr 14 2004
CMD: ' no vad' 09:19:34 MDT Wed Apr 14 2004
CMD: 'dial-peer voice 638 voip' 09:19:34 MDT Wed Apr 14 2004
CMD: ' huntstop' 09:19:34 MDT Wed Apr 14 2004
CMD: ' destination-pattern 403xxxx23' 09:19:34 MDT Wed Apr 14 2004
CMD: ' session target ipv4:10.xxxx.2' 09:19:34 MDT Wed Apr 14 2004
CMD: ' dtmf-relay cisco-rtp' 09:19:34 MDT Wed Apr 14 2004
CMD: ' fax rate 7200' 09:19:34 MDT Wed Apr 14 2004
CMD: ' ip qos dscp cs5 media' 09:19:34 MDT Wed Apr 14 2004
CMD: ' no vad' 09:19:34 MDT Wed Apr 14 2004
CMD: 'dial-peer voice 639 voip' 09:19:34 MDT Wed Apr 14 2004
CMD: ' huntstop' 09:19:34 MDT Wed Apr 14 2004
CMD: ' destination-pattern 40xxxxx24' 09:19:34 MDT Wed Apr 14 2004
CMD: ' session target ipv4:1xxxxxx.2' 09:19:34 MDT Wed Apr 14 2004
04-15-2004 03:16 AM
Was there any more to the output?
-Colin
04-15-2004 05:09 AM
Yes there was more to the output, but it goes on for a long long time. BTW last night we upgraded the IOS to 12.3-4T4 and that seemed to stabablizwe things.....for now. It has been up for about 10 hours and running ok. Thanks for your help i will post again if this has not solved it.
04-15-2004 05:31 AM
Sounds good. I was going to try and dig out a bug ID for you on that one. In the future, if you have a CCO login, you can capture a "show version" and "show stack" or even a "show tech" in a text file and submit it to the output interpreter linked off the "Technical Support -> Tools and Utilities" page of CCO. This will identify potential bugs and fixes to you. It definitely looks like you had an IOS bug that was resolved in your new load.
Regards,
-Colin
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