Problem with nGenius 1.4 Install

[lkcameron]

For some reason the file "strtserv.bat" was not copied during the nGenius 1.4 install, therefore I'm unable to start the server up. Could someone please post/email a copy of, or the contents of their "strtserv.bat" file. The file belongs in the <netscout base dir>\rtm\bin directory ("c:\netscout" in my case).

Platform Win2k Pro SP4

NetScout nGenius 1.4

Thanks in advance.

Regards,

Lyle Cameron

[rmushtaq]

You can do a re-install in this case which should correct the issue, rather then trying to copy over the missing file.