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RME manual database backup failure "backup.lock file exists"

nisnms1
Level 1
Level 1

‎02-13-2003 01:46 PM - edited ‎03-02-2019 05:05 AM

When I try to run a "back up data now" from the server config menu, it fails giving a backup.lock file error saying that a backup.lock file exists. This file is present, but only because I initiated the backup. When data gets backed up from the scheduled backup it saves fine. Is there a workaround?

We're running RME 3.4 on Win2k.

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4 Replies 4

rmushtaq
Level 8
Level 8

‎02-13-2003 01:55 PM

Have you tried deleting this file and then re-trying ?. Make sure that you have the backup saved before doing this, just in case.

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nisnms1
Level 1
Level 1
In response to rmushtaq

‎02-13-2003 01:57 PM

Yes I've tried that, I get the same results every time, same error message

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rmushtaq
Level 8
Level 8
In response to nisnms1

‎02-13-2003 02:00 PM

Have you contacted TAC for this yet?

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nisnms1
Level 1
Level 1
In response to rmushtaq

‎02-13-2003 02:11 PM

Just waiting for them to respond, thought I'd get a jump on them.

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