10-22-2014 12:37 PM - edited 03-03-2019 07:38 AM
Recently, I have had users on many controllers using many SSID's with various security, even open, show a consistent 5 minute duration for their association. It is the weirdest thing. No changes have been made and this could be phones, laptops, tablets or anything. They are usually idle in one location, but drop connectivity after a 5 minute duration and can associate again only to go back offline 5 minutes later. See the screen shot attached.
Has anyone else seen this. I am on 3502i's with 5508 controllers using 7.6.100.0 code.
10-22-2014 02:12 PM
Check the SSID setting for "Client user idle timeout".
02-03-2015 12:45 PM
I have a very similar problem on 2702i with WLC5508 running 7.6.130. I had assumed it was some kind of client misbehavior, but now looking into believe it could be more wide spread. Oddly I see the clients often having a multiple of 5 minutes. Often it will be 5 mins 1 sec, 10 mins 2 secs, 15 mins 3 secs.
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