Cannot access PDM

[jscagli0ne]

I'm running a PIX 520 version 6.3(3) with PDM version 3.0(2). I have enabled HTTP server in the PIX and allowed my IP to access it. When I type in the address via https in my browser (IE 6.0), I get the login prompt for the pix. I enter my usual password and enabled password at the login prompt, but it will not accept my passwords. I get the prompt 3 times and then get a browser error that reads "Authorization Required - Browser not authentication capable or authorization failed." I've tried numerous times and checked all my browser and SSL settings. Everything appears to be ok. Any ideas??

[a.kiprawih]

Hi,

What's your 'aaa authentication' or 'aaa authorization' config looks like?

Rgds,

AK

[jscagli0ne]

I don't have anny aaa authentication or authorization lines in my current config.

[Fernando_Meza]

Hi ... try leaving the username blank and type in your enable password only. No username is the default.

I hope it helps ... please rate if it does !!!

[jscagli0ne]

That did it! However, now I am getting another error. It gets to the "Loading PIX Device Manager. Please wait..." screen, but it seems to have stalled. I noticed at the bottom of my browser shows an exception error : Exception:java.security.Access.Control.Exception:access denied.

After the intial prompt for username and password, it started to load the PDM and then again asked for username and password. I left the username blank and entered the enable pwd just like in the first prompt. Could this be the issue?

[paulc]

I had a similar issue/error message. I contacted Cisco and they said it was a known issue and had me upgrade the PDM to v3.0.4.

[jscagli0ne]

Can the PDM be upgraded without any downtime on the firewall (i.e., reboot, etc)?

[paulc]

The Cisco rep told me that the f/w would be down momentarily while the PDM was updated. However, my updated w/o any disruption in service. I should put out, though, that I am using a 515.