12-03-2010 01:41 AM - edited 03-04-2019 02:30 AM
Hello,
I upgraded my SCE 2020 and now can't do a subscriber backup on local Disk
Subscriber backup failed on SCE 2020 Version 3.6.5 Build 489:
sce#>conf
sce(config)#>interface LineCard 0
sce(config if)#>subscriber export csv-file subsback.csv
0 subscriber(s); 0 error(s)
sce(config if)#>
But I have 1298 subscribers !!!
sce#>show interface linecard 0 subscriber all-names
There are 1298 subscribers in the data-base:
N/A
subscriber1
subscriber2
subscriber3
.....
subscriber1298
sce#>
(These commands worked well with old Firmare 3.5.0 Build 407).
Any idea about the problem ? It's a new Bug ?
Thanks for comments.
Best regards.
Seb
Solved! Go to Solution.
12-03-2010 05:35 AM
Hi,
This is Shelley from Cisco TAC. I support the SCE.
This is a bug and was identified a few weeks ago. I would like you to open a TAC case so that we can track and monitor user affected by this bug. Once you open the case, we will provide you with the Bug ID as well (at this time it is internal hence cannot share)
Hope this answers your query.(Please mark complete if so and rate.)
Shelley Bhalla
CCIE #20002
Cisco TAC - Carrier services
12-03-2010 05:35 AM
Hi,
This is Shelley from Cisco TAC. I support the SCE.
This is a bug and was identified a few weeks ago. I would like you to open a TAC case so that we can track and monitor user affected by this bug. Once you open the case, we will provide you with the Bug ID as well (at this time it is internal hence cannot share)
Hope this answers your query.(Please mark complete if so and rate.)
Shelley Bhalla
CCIE #20002
Cisco TAC - Carrier services
12-03-2010 05:45 AM
Hi Shelley,
Thanks for this nice reply.
Best regards.
Seb
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