10-31-2011 09:33 AM - edited 03-01-2019 02:30 PM
Hi,
I´m installing a SM 3.7.0 on server SunFire x4200 (with AMD64 not SPARC procesor) with Solaris 10.
And after to run ./install-sm.sh I received this messages:
# ./install-sm.sh -o
install-sm.sh: Starting SM installation sequence
install-sm.sh: 0
install-sm.sh: 0
install-sm.sh: New SM version is 3.7.0 Build 206
install-sm.sh: Adding/verifying user and group for pcube ...
install-sm.sh: Populating pcube home /opt/pcube ...
install-sm.sh: Changing ownership of pcube home...
install-sm.sh: Copying profile files to pcube home /opt/pcube ...
install-sm.sh: Copying scmssm.sh to pcube home /opt/pcube ...
install-sm.sh: Copying scmssm.csh to pcube home /opt/pcube ...
install-sm.sh: .bash_profile exists - not overwriting it...
install-sm.sh: Please copy ./scripts/.bash_profile or its content to /opt/pcube manually if required
install-sm.sh: .cshrc exists - not overwriting it...
install-sm.sh: Please copy ./scripts/.cshrc file or its content to /opt/pcube manually if required
install-sm.sh: Finished copying profile files to pcube home /opt/pcube ...installjava.sh: 0
Checking CRC of /rmdisk/unnamed_rmdisk/SM/Java/jre1.5.0_22-solaris.tar.gz ...
Extracting Java file...
....done
install-tt.sh: Starting SM Database for SCMS-SM installation sequence
install-tt.sh: Installation dir is /opt/pcube/lib/tt
install-tt.sh: Checking distribution file integrity...
install-tt.sh: Distribution file CRC checked OK
install-tt.sh: 0
install-tt.sh: Beginning extracting SM Database distribution
install-tt.sh: Done extracting SM Database distribution
install-tt.sh: Beginning Preparing response file
install-tt.sh: Done Preparing response file
install-tt.sh: Beginning SM Database installer
You appear to be trying to install on an unsupported OS.
See Release Notes for supported platforms. Installation Aborted.
install-tt.sh: Done SM Database installer
cp: cannot access ../tt-conf-change.sh
install-tt.sh: Error - An error occurred while running SM Database installer -exiting.
install-sm.sh: Error - problem installing SM Database - exiting.
Can someone confirm me if this message is related with the processor or another thing?
Regards.
Solved! Go to Solution.
11-01-2011 05:33 AM
Hello,
Your understanding is right, this is because your platform is not supported.
When you install SM on Solaris, you need SPARC64 architecture.
Please review the following system requirements.
Cisco Service Control Management Suite Subscriber Manager User Guide, Release 3.7.x
CPU | • • |
The TimesTen DB installer checks this and generate the following errors
if the platform is not supported as you saw.
You appear to be trying to install on an unsupported OS.
See Release Notes for supported platforms. Installation Aborted.
Thanks,
Tomo
11-01-2011 05:33 AM
Hello,
Your understanding is right, this is because your platform is not supported.
When you install SM on Solaris, you need SPARC64 architecture.
Please review the following system requirements.
Cisco Service Control Management Suite Subscriber Manager User Guide, Release 3.7.x
CPU | • • |
The TimesTen DB installer checks this and generate the following errors
if the platform is not supported as you saw.
You appear to be trying to install on an unsupported OS.
See Release Notes for supported platforms. Installation Aborted.
Thanks,
Tomo
11-01-2011 11:16 AM
Thanks a lot , Tomonobu!!
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