SPA-10xGE-V2 interfaces down

faisaljafar · ‎07-07-2014

Hello,

I have a new ASR 1004 router that can identify the "SPA-10XGE-V2" module and it's interfaces, but the interfaces status are always down!!!

Module Model Operational Status
------------- -------------------- ------------------------
subslot 1/1 SPA-10X1GE-V2 ok

Interface IP-Address OK? Method Status Protocol
GigabitEthernet1/1/0 unassigned YES TFTP down down
GigabitEthernet1/1/1 unassigned YES TFTP down down
GigabitEthernet1/1/2 unassigned YES TFTP down down
GigabitEthernet1/1/3 unassigned YES unset down down
GigabitEthernet1/1/4 unassigned YES unset down down
GigabitEthernet1/1/5 unassigned YES unset down down
GigabitEthernet1/1/6 10.0.0.1 YES manual down down
GigabitEthernet1/1/7 unassigned YES unset down down
GigabitEthernet1/1/8 unassigned YES unset down down
GigabitEthernet1/1/9 unassigned YES unset down down
GigabitEthernet0 unassigned YES manual administratively down down
Loopback0 unassigned YES manual administratively down down

I am using the SFP-GE-T , and the Router can identify it:

*Jul 7 10:15:30.540: %TRANSCEIVER-6-INSERTED: SIP1/1: transceiver module inserted in GigabitEthernet1/1/1

router#sh run int gi1/1/6
Building configuration...

Current configuration : 106 bytes
!
interface GigabitEthernet1/1/6
ip address 10.0.0.1 255.255.255.0
speed 1000
no negotiation auto
end

and this is the behavior of all interfaces when connecting to any network device, always still down...I hope you can advise guys

Leo Laohoo · ‎07-07-2014

Did you try setting the duplex to full?

faisaljafar · ‎07-07-2014

Hi Leo,

thank you for your response, and Yes, i did that too, but with no success, what I am afraid of that this module just support fiber connection, i.e SFP-Lx,Sx... , and that what I will try tomorrow .

also i thought that it is the type of ethernet cable i am using, so that i have used the "Cross cable " instead the "Straight cable" but the interfaces still down too.

So, in which direction i should think!!! :)

Leo Laohoo · ‎07-07-2014

what I am afraid of that this module just support fiber connection

Q. Which SPAs support the Cisco 1000BASE-T SFP Transceiver Module for Category 5 Copper Wire
(SFP-GE-T)?
A. The Cisco 1000BASE-T SFP transceiver module for Category 5 copper wire (SFP-GE-T) is supported on the Cisco 5-, 8-, and 10-Port Gigabit Ethernet SPAs (SPA-5X1GE-V2, SPA-8X1GE-V2, and SPA-10X1GE-V2, respectively) and the built-in Gigabit Ethernet ports of the Cisco ASR 1001 and ASR 1002. The Cisco 2-Port Gigabit Ethernet Shared Port Adapter, Version 2 (SPA-2X1GE-V2) has two built-in copper interfaces.

Can you try another set of cables? We haven't ruled out the possibility of a faulty cable.

faisaljafar · ‎07-08-2014

Hey Leo,How are you

I have searched the whole cisco documents and what i found is that SPA-10xGE-V2 does'nt support the SFP-GE-T, it only support LH/LH & SX fiber SFPs.

also note that i have used these fiber SFPs , and the become up in one case, which when i used the GLC-LH-SFP , with the below message:

*Jul 8 15:59:01.055: %TRANSCEIVER-3-INIT_FAILURE: SIP1/1: Detected for transceiver module in GigabitEthernet1/1/0, module disabled
*Jul 8 15:59:03.096: %LINK-3-UPDOWN: Interface GigabitEthernet1/1/0, changed state to up
*Jul 8 15:59:03.050: %LINK-3-UPDOWN: SIP1/1: Interface GigabitEthernet1/1/0, changed state to up
*Jul 8 15:59:04.097: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/1/0, changed state to up

I am connecting this single mode fiber connection to a single mode ethernet to fiber converter, but the converter doesn't receive any signals from the SFP port, as it is not connected.

it is strange issue, and I am stuck here :(

Leo Laohoo · ‎07-08-2014

Can you post the output to the command "sh platform"?

faisaljafar · ‎07-09-2014

router#show platform
Chassis type: ASR1004

Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
1 ASR1000-SIP10 ok 18:47:21
1/1 SPA-10X1GE-V2 ok 16:04:40
R0 ASR1000-RP1 ok 18:47:21
R0/0 ok, active 18:47:21
R0/1 ok, standby 18:44:44
F0 ASR1000-ESP10 ok, active 18:47:21
P0 ASR1004-PWR-AC ok 18:46:31
P1 ASR1004-PWR-AC ok 18:46:30

Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
1 09111601 12.2(33r)XNC
R0 07082312 12.2(33r)XND
F0 07051680 15.2(4r)S1

router#

Leo Laohoo · ‎07-09-2014

Hmmmm ... Could be a bug in the IOS, your bootstrap needs upgrade or a fault with the SPA.

Try this:

Go HERE.
Download ROMmon version 15.4(2r)S
Upgrade the ROMmon of your router using the command "upgrade rom file asr1000-rommon.154-2r.S.pkg all

faisaljafar · ‎07-09-2014

Hi leo,

I am afraid that i cant do the upgrade process, since i don't have a service contract , these devises were bought from China, from a Cisco re seller.

I will communicate this to the re seller and they should send me this updated version.

Thanks

faisaljafar · ‎07-10-2014

Hi leo,

I got the needed image, asr1000-rommon.154-2r.S.pkg, and followed the upgrade process , but i keep receiving this message :

router#show bootflash:
-#- --length-- ---------date/time--------- path
.

15 3832112 Jul 10 2014 10:58:28 +00:00 /bootflash/asr1000-rommon.154-2r.S.pkg

873930752 bytes available (7749632 bytes used)

router#upgrade rom-monitor filename bootflash:asr1000-rommon.154-2r.S.pkg 1
% Error connecting to command relay server

router#
*Jul 10 11:30:12.156: %SMANRP-3-CMDCONNECT: Connection to local interactive relay failed: Destination unreachable; gateway or host down

bhnegi · ‎07-10-2014

Do you have "no ip subnet-zero" configured? if yes can you remove it and try again.

Best Regards,

Bheem

faisaljafar · ‎07-10-2014

Hi Bheem,

it is not there , still the same behavior .

Leo Laohoo · ‎07-10-2014

upgrade rom-monitor filename bootflash:asr1000-rommon.154-2r.S.pkg 1

Do not use "1". Use the "all" option.

Post the output to the command "dir".

faisaljafar · ‎07-10-2014

Hi guys, please find the below:

router#copy usb0:asr1000-rommon.154-2r.S.pkg bootflash:
Destination filename [asr1000-rommon.154-2r.S.pkg]?
%Warning:There is a file already existing with this name
Do you want to over write? [confirm]
Copy in progress...CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
3832112 bytes copied in 0.618 secs (6200828 bytes/sec)

router#dir
Directory of bootflash:/

11 drwx 16384 Feb 21 2005 10:14:01 +00:00 lost+found
57601 drwx 4096 Feb 21 2005 10:15:08 +00:00 .ssh
28801 drwx 4096 Feb 21 2005 10:15:23 +00:00 .rollback_timer
14401 drwx 4096 Feb 21 2005 10:15:57 +00:00 .installer
72001 drwx 4096 Jul 10 2014 12:38:15 +00:00 .prst_sync
12 -rw- 9021 Aug 26 2009 09:16:05 +00:00 core1-20090825.config
13 -rw- 3832112 Jul 10 2014 10:35:15 +00:00 .installerasr1000-rommon.154-2r.S.pkg
14 -rw- 3832112 Jul 10 2014 12:43:20 +00:00 asr1000-rommon.154-2r.S.pkg

928862208 bytes total (873930752 bytes free)

router#upgrade rom-monitor filename bootflash:asr1000-rommon.154-2r.S.pkg all
% Error connecting to command relay server

router#
*Jul 10 12:44:08.104: %SMANRP-3-CMDCONNECT: Connection to local interactive relay failed: Destination unreachable; gateway or host down

bhnegi · ‎07-10-2014

Do you have "no ip subnet-zero" configured? there is a known bug.

CSCtr58592 Error connecting to command relay server with "no ip subnet-zero"

Externally found enhancement (Sev6) bug: C-Closed