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Aironet 1562I didn't start up

vonrollitec4563
Level 1
Level 1

Hi Support, we bought a new Cisco Aironet 1562I Access Point (Manufactering Date 03/2017). Unfortunately the device does not start, after plugin the poe/ethernet cable. It seems the AP is in a boot-loop or none image is present in memory.

We copied the device image  ap3g3-k9w8-tar.153-3.JE.tar via TFTP to the device without success - the device is still not booting.

What's wrong? Thanks in advance, Daniel

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