Web Auth logout windows shows IP address as URL vs DNS

[paulcian_2]

We are using Web Auth with DNS name which works fine. We did notice however that upon successful login that the logout popup page displays the logut url with the IP address and not the DNS.

Is this a bug?

Runnig WCS 4.2.62.0 WLC 4.2.112.0

[Scott Fella]

On the VIP interface, did you set the DNS Host Name there?

[paulcian_2]

Yes it is configured and it is working with DNS name. The issues is the popup page after you login that indicates that you can logout out using the following url. The url that displays is the IP address and not the DNS name.

[paulcian_2]

See steps below. It might be clearer this way.

Guest user gets an IP address via DHCP with DNS information.

Guest user goes to website www.cisco.com

Guest User is redirected to Web auth page https://webauth.xyz.com/login.html?redirect=www.cisc.com/

Guest User logs in

Guest User receives POPUP page indicating successfull login and is reminded to either minimize this window or remember the URL to retrieve this window to logout.

It is here the the URL indicates the IP address http://1.1.1.1/logout.html and not the DNS name http://webauth.xyz.com/logout.html

[Scott Fella · Accepted solution]

That will stay as 1.1.1.1. You must be using IE6. IE7 and FireFox will not display that window.

[paulcian_2]

Well I am using IE7.

Thanks for the info.

[RICH FRUEH]

Actually, IE7 will occasionally display the box, and sometimes not, in our experience

[Scott Fella]

Might be the built-in popup blocker in IE. I have mine enabled.