05-19-2020 01:54 AM - edited 07-05-2021 12:03 PM
Hi,
Running a WLC9800-80 and AP9130 in the lab. The WLC running 16.12.3.13 and the AP running 8.10.105. The AP is getting the correct IP for the controller through DHCP and joins the WLC, but fails in the image download-phase. The WLC reports this:
2020/05/19 08:36:25.373 {wncmgrd_R0-0}{1}: [ewlc-infra-evq] [26110]: (note): EWLC_DWNLDS_PER_WNCD_INSTANCE. KEY MAC: 6c71.0df4.dc40
2020/05/19 08:36:50.953 {wncd_x_R0-0}{1}: [sanet-shim-miscellaneous] [27006]: (ERR): capwap interface ifid is NULL. dropping the terminate callback:
2020/05/19 08:36:50.953 {wncmgrd_R0-0}{1}: [ewlc-infra-evq] [26110]: (note): EWLC_DWNLDS_PER_WNCD_INSTANCE. KEY MAC: 6c71.0df4.dc40
2020/05/19 08:36:50.954 {wncd_x_R0-0}{1}: [rrm-client] [27006]: (ERR): 6c71.0df4.dc40 AP Delete processing failed ap ctxt handle is Invalid
2020/05/19 08:36:50.954 {wncmgrd_R0-0}{1}: [ewlc-infra-evq] [26110]: (note): Msg type :mesg->msgtype Priority:1
On the console of the AP: Going to restart CAPWAP (reason: The image download cannot start).
Clues? Might be TAC-food..
Solved! Go to Solution.
05-19-2020 03:45 AM
- Make sure all compatibility-parameters are fulfilled :
https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html
M.
05-19-2020 02:34 AM
What is the exact 9130 model (internal AP or external AP)? External 9130 requires 17.x code for its operation.
9120AXI on 16.12.1.
9120AXE and 9130AXI on 16.12.2.
9130 AXE on 17.1.1
Do you have any other APs registered to this 9800 ?
HTH
Rasika
05-19-2020 02:42 AM
Hi,
No, not yet - but we did have both 3800 and 4800-series APs up and running in the lab before. Just these 9130s that doesnt want to join:
Device ID: AP0C75.BDAF.F474
Entry address(es):
IP address: 192.168.208.52
IPv6 address: FE80::E75:BDFF:FEAF:F474 (link-local)
Platform: cisco C9130AXI-E, Capabilities: Router Trans-Bridge
Interface: TwoGigabitEthernet1/0/1, Port ID (outgoing port): GigabitEthernet0
Holdtime : 147 sec
Version :
Cisco AP Software, ap1g6a-k9w8 Version: 8.10.105.0
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2014-2015 by Cisco Systems, Inc.
WLC:
Cisco IOS Software [Gibraltar], C9800 Software (C9800_IOSXE-K9), Version 16.12.3, RELEASE SOFTWARE (fc5)
AP log:
Image Data Request sent to 10.x.x.x, filename [ap1g6a], slaveStatus 0
Image Data Response from 10.x.x.x
AC accepted join request with result code: 0
Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Image download(10)
Image download did not start for 30 seconds.
Going to restart CAPWAP (reason: image download cannot start)...
Restarting CAPWAP State Machine.
05-19-2020 08:36 AM
05-19-2020 03:45 AM
- Make sure all compatibility-parameters are fulfilled :
https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html
M.
05-19-2020 10:37 PM
17.x-train worked, AP came right up - thanks! But i did check this matrix and used the 16.x because it was a suggested release and supported the 9130i. Was this supposed to work, or is the "i" something else then "I" for internal antennas? :D
05-20-2020 12:11 AM
05-19-2020 08:13 PM
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