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AIR-CAP3702E unable to change to autonomous firmware.

war_caveman
Level 1
Level 1

Resently bought 2 new AIR-CAP3702E-A-K9's and I am unable to log into the product to change the firmware to ap3g2-k9w7-tar.152-2.JA.tar. Tried following many manuals and videos including https://www.youtube.com/watch?v=QQ_NuxdRhQ4

https://www.youtube.com/watch?v=xlNu7LXrAsQ

I have read more than a dozen manuals over and over again with no success. I have downloaded all sorts of programs to telnet, hyper terminal, and serial systems to try to connect. I have made all sorts of cables to connect to the Cisco product and tried 3 separate business that work with Cisco in order to change the firmware, with no solution. Ran wireshark to find the ip address of the 3702 and the only thing it came up with is 0.0.0.0 

If you can help me can you please put it into a step by step process.

Thank you. 

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