01-11-2015 03:10 AM
Hi,
I am new to CPAM environment and I am trying to configure CPAM with HID but I am receiving the following error.
Badge credential template doesn't match the credential database template
Details of my deployment.
CPAM : 1.5.2
AC READER : HID Thinline II 5395
Can anyone help me out in by telling me where I am wrong and how to correct it.
Thanks.
Solved! Go to Solution.
01-11-2015 07:37 PM
Hi Haris,
Selected needs to be 26bitwiegandKey_New. rest of the template needs to be moved to available.
Door Considers only selected template.
hope this answer's to your problem.
01-11-2015 05:17 PM
Hi Haris,
Error says that Credential template configured with door doesn't match with the Badge template.
Each door is associated with Device template where depending on the card type been used we add the credential template as below.
these selected template has to match with the Badge template, as below.
In your case there is mismatch of template between both.
Hope this helps. let me us know, if you have any questions.
01-11-2015 06:02 PM
01-11-2015 07:37 PM
Hi Haris,
Selected needs to be 26bitwiegandKey_New. rest of the template needs to be moved to available.
Door Considers only selected template.
hope this answer's to your problem.
01-11-2015 09:20 PM
Thanks Raghav. Removing other templates did the trick.
One more thing. Can you tell me how to connect the wiring to the Magnetic Lock? I mean should I connect using the Reader or the Gateway?
BR.
01-11-2015 09:34 PM
Please open a new thread, that would be helpful for everyone looking for same subject line.
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