11-12-2012 06:47 AM
Hi,
Has anyone ever had an issue where they are not receiving door events from doors. I have a project with 450 doors but have not received any door events from 40 doors for the last 6 weeks. The doors are associated with two gateways. I can send commands to the doors and they operate correctly at the door itself. But when I return to the cpam software and check the activity there has been no activity for 6 weeks.
Kind regards,
Finny
09-30-2015 10:53 AM
Did anyone else ever have this issue or get it resolved? I am having the same issue. Rebooting the server did not help and I have multiple doors that I cannot just reboot the gateway on.
Thanks!
Caleb
10-01-2015 09:53 PM
I has similar problem some times ago.
Resolved by hardware reset or firmware upgrade to the same version on these GWs.
10-14-2015 02:47 PM
Hi Caleb,
what server are you using?
what version of clam are you at?
I was advised by Cisco tac to upgrade to 1.5.1 at the time, and I believe there is a 1.5.3 out.
It was possibly a memory issue on the physical 1RU server.
Kind regards,
Finbarr
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