HttpHandlerMgr.26682 core dump critical

[gauravrana]

How can I resolve the error "HttpHandlerMgr.26682 core dump critical"

[Nadeem Ahmed]

 There are some bug for httphandler core which get triggered please confirm the VSM version .

Br,

Nadeem

[gauravrana]

Server have only media server and the VSOM version is 7.7.0

[gauravrana]

Below software are running on the server.

Video Surveillance software
----------------------------------
  Cisco_SASD                    7.7.0-67
  Cisco_VSBase                  7.7.0-072d
  Cisco_VSRecorder              7.7.0-072d
  Cisco_MPClient                7.7.0-66
  Cisco_GeoServer               7.7.0-1
  Cisco_Tomcat                  7.0.55-3
  Cisco_MetaDataService         7.7.0-072d
  Cisco_VSTools                 7.7.0-072d
  Cisco_VSF                     7.7.0-97
  Cisco_VSMUpgrade              7.7.0-072d
  Cisco_AMQBroker               7.7.0-2
  Cisco_VSDrivers               7.7.0-072d
  Cisco_VSOM                    7.7.0-97
  Cisco_VSMS                    7.7.0-072d
  Cisco_CDAF                    7.7.0-97

Network Configuration
----------------------------------
eth0:               74:26:ac:c9:16:58
eth1:               74:26:ac:c9:16:59   172.21.8.19/23
eth2:               74:26:ac:c9:16:5a
eth3:               74:26:ac:c9:16:5b
Name Server:        172.16.128.131 OK

root password age
----------------------------------
Last password change                                    : May 10, 2016
Password expires                                        : never
Password inactive                                       : never
Account expires                                         : never
Minimum number of days between password change          : 0
Maximum number of days between password change          : 99999
Number of days of warning before password expires       : 7

Video Surveillence Media Server
----------------------------------
MYSQL:              OK  version: 5.6.18
Fixing ownership on /usr/BWhttpd/conf
Fixing permissions on /usr/BWhttpd/conf
Java: 1.7.0_17      Symlink: OK

Media partitions
 /mediaN:     Writable  Perms      Size     Used    Avail   Device
 ------------------------------------------------------------------------
  /media1:    OK        OK         9.1T     6.1T     3.0T  /dev/sdb1
  /media2:    OK        OK         9.1T     6.7T     2.4T  /dev/sdb10

Time Zone Config
-------------------------
ZONE="Asia/Kolkata"
Video Surveillance Operations Manager
----------------------------------
MYSQL:              OK  version: 5.6.18

[Nadeem Ahmed]

please provide me the output below directory

#cd /usr/BWhttpd/cores

#ls -lrt

Br,

Nadeem

[gauravrana]

Please find the below output.

[root@cctvbud1 cores]# ls -ltr
total 36840
-rw------- 1 root root 64942080 May  6 12:17 core-HttpHandlerMgr.7151
-rw------- 1 root root 57188352 May 14 09:52 core-HttpHandlerMgr.26682

[jsah]

Gaurav is the error removed now from the server? Please share the snapshot from "Affecting current status" from server page.

[gauravrana]

Now server is showing "core-HttpHandlerMgr.7675" error.