cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1544
Views
0
Helpful
4
Replies

I have five Axis 212 PTZ cameras installed on VSMS/VSOM 6.2.1/4.2.1 and the PTZ controls do not work correctly in VSOM. The zoom works but the PAN does not. Any ideas?

kbarra
Level 1
Level 1

I have five Axis 212 PTZ cameras installed on VSMS/VSOM 6.2.1/4.2.1 and the PTZ controls do not work correctly in VSOM. The zoom works but the PAN does not. Any ideas?

1 Accepted Solution

Accepted Solutions

ajuarez
Level 1
Level 1

With the Axis 212 PTZ cameras you need to zoom in first then, you will

be able to pan thr camera.

View solution in original post

4 Replies 4

ajuarez
Level 1
Level 1

With the Axis 212 PTZ cameras you need to zoom in first then, you will

be able to pan thr camera.

Thank You

mcwalter
Level 3
Level 3

What firmware version are you running on the Axis cameras? I have a different problem when running 4.40 and 4.49 but I was curious about your firmware version.

We are running 4.49