What codec are you using on VSOM templates? Is the Vivotek FW compatible with the VSM version (found in the release notes)? It could also be that the view is waiting for the 1st I-frame to come in. Try moving the PTZ once the black screen comes up and see if it comes up quicker.  ... View more

OK. So in other words. Do not use VSOM for auto discovery or FW upgrades on 8030s. Not cool.    I was at FW 1.0.3 on 28 cameras and using VSOM 1/2 of them jumped to a new IP address when upgrading FW.    So now I get to require DHCP reservations or Static IPs for all installs. Also I attached screenshots of a VSM7.12 system where the switch information is not shown and also we cannot autofocus from VSOM with this camera. I miss those features.  ... View more

It is VSM7.12. And I wouldn't say you have "normal admin" on these. No autofocus and the default username is root, not admin. They are a totally different animal than the 6030 and 7530s but that is expected. The primary concern is they are flaky with DHCP. You have to use DHCP reservations or static IPs.    Lastly using the Cisco IP Camera SW when accessing remotely is not ideal. It is way better for me to remote in to the VSOM which has a local media server and do the discovery from there. Not on my PC. I hope they fix this in VSM12.1 ... View more

Hi Steve.  Yes I have used the IP Camera setup software. Are you saying I should be using that for initial installation of the cameras and then add them to VSOM afterwards? In other words, I should use this to change all the camera PWs? I did 47 yesterday and logging in to 47 separate webguis made me sad. Especially since you had to re-log in to each one before VSOM could correctly authenticate. Gave a "failed to stream with new config error" in VSOM even after changing PW on camera gui.    And are you also saying to use it for FW Upgrades instead of the media servers? If so then I am sad to say that it takes much longer than the server. Still if it is more stable (no new IP after reboot) then I will use it but I need confirmation that the camera will keep its IP address.   Having fun. On the upside the 8030 imager is much better than the 6030s.  ... View more

Hey Byron,    I have this that I got from Cisco Presales support a while back. I am not sure the 8630 will fit this pencap as it is a larger diameter than the 8020s. Still it shows that the wall mount is the same as the 6000 series cameras.      ... View more

You can maybe look at this product to do what you want. I used them back on VSM6.3. I would call them to make sure it works with your version of VSM    https://www.bbvcctv.com/single-post/2017/05/30/Featured-Product---ASGARD-HD-Decoder https://www.bbvcctv.com/product-page/ov-hd01   It is a HD Decoder for a VSM camera stream.  ... View more

It sounds like a PC issue to me. Have you tried running SASD as an administrator? You should see that choice when you rt-click on the SASD icon. What version of VSM are you running?  ... View more

Does anyone have notes on how to load vmware on 2 UCS-SD-64G-S cards instead of the raid array on the UCS?    Thx ... View more

I believe it is stored on a separate metadata server you have to add to the system. It functions separately similar to a maps server if you plan on using maps.  ... View more