I have noticed when reviewing Events in our CPAM installation that we are receiving a lot of Reader Decode Failed messages from one of our readers. The second or third attempt to badge in successfully allows access. Most of these attempts are miliseconds apart. What is the appropriate way to troubleshoot this behavior?
The reader in question is a HID MaxiProx 5375. The reader is independently powered so we are only getting D0 and D1 from it to the gateway. There is a Ditek DTK-LVLP series low voltage line protector between the reader and gateway. Any help would be appreciated.