10-02-2015 08:36 AM
Hi.
After my upgrade to VSOM 7.7, the map services complain with the following error: Operation failed. Authentication failed. The request is not allowed.
This when trying to access a map.
This is with the standard map services delivered with VSOM.
Thanks for a hint.
Danny
10-04-2015 10:47 PM
Hi Danny,
It would really great, if you can share the snapshot of those error. check if you have enabled the "map service" in the VSOM.
Thanks,
Jayesh
10-05-2015 08:17 AM
10-06-2015 11:11 PM
Hello Danny,
Thanks for the snapshot. You catch that correctly. I helped you in the VSM 7.5 to bring that up.
Can you open the TAC case for this, so we can look on this. what causing the this issue?
Thanks,
Jayesh
10-07-2015 05:12 AM
Hello Jayesh-ji.
Nice to see you here. Thanks for your reply.
Interestingly, the error is gone now. We have done nothing and are quite surprised. We can now use the map in the web interface.
I don't like such solutions... :-)
What I am still missing in the new SASD is the map "tab". Do you know if this has to be enabled separately? If not, let me know and I open a tac for this.
Regards
Danny
10-21-2015 10:12 PM
Hello Danny,
Yes, i know this kind of solutions is very weird and difficult to explain in such scenarios. But in networking this is also one of the way of resolution. (Self-resolution) ;)
Now coming to your concern about the "Map" Tab in SASD is the Map Workspace displays maps of the region, city, building, or other areas where the Cisco VSM is
deployed.
Click a location to view the associated map(s). Maps can include an aerial view of the camera location such as a street map or satellite view, or an image of the physical location such as a building layout, floor plan, or other image).
Click the camera marker to display a draggable icon or double-click the camera marker to view video in a popup window.
Notes
If you still have any concerns and doubt, please feel free to reach out to me or else open an TAC case with us.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide