10-09-2009 12:36 PM - edited 03-15-2019 08:00 PM
Is it possible to ring 2 different DNs on different phones at the same time in CME. Here is my example. I am a retail center. A customer calls but I may be busy. I don't have voicemail. I want my number to ring approximately 4 times then start ringing an overflow DN that appears on a different phone while it continues to ring my phone. I was able to accomplish this in CallManager by creating a hunt group with both DNs in it and setting it to broadcast. Is there anyway to do this with CME 7.1