UCCE 8.0.1.0 and Cti OS 8.0(1) Supervisor.  When Supervisor initially logs in they can see all skillgroups assigned to them.  After time, approximately two hours, skillgroups dissappear from the screen.  Supervisor then has to logout and back in to s...

My Exchange 2007 server has 5 different storage groups.  If I plan to add Unity voicemail subscribers from each of the storage groups do I need to set OAB to Outlook 2003 and create a Public folder in each storage group or do I only do it once?

Is it possible to ring 2 different DNs on different phones at the same time in CME. Here is my example. I am a retail center. A customer calls but I may be busy. I don't have voicemail. I want my number to ring approximately 4 times then start r...

I am running CCM 4.2. I am trying to find the location of the forward all CSS in the DB. I need to make sure they are all set to internal. We have discovered some are not. I know I can change them all with BAT tools, however I need to let those t...

I have my CE setup and have the wccp setup on my router. I see that WMT is being redirected if I use http:// to access the video. If I try to go straight to the video using MMS:// (Windows Media Service) it plays from the original site not the CE. ...