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4507 with SUP7-E Licensing

Kelvin Willacey
Level 4
Level 4

Hi all, can anyone explain applying for a license for a SUP7-E because I can't seem to find anything and Cisco's licensing team can't seem to explain.

I have a 4507 with two SUP7-E, both supervisors came with a PAK code for an IP Base license. I applied for the license using the serial numbers of the supervisors. However when I try to install the license I get the following error:

bootflash:cat1504l0yg_20110528102302308.licInstalling licenses from "bootflash:cat1504l0yg_20110528102302308.lic"Installing...Feature:ipbase...Failed:Specified UDI not found% Error: License installation failed with error: Specified UDI not found

So I did a show license UDI and got the following output:

Exec-WS-4507E#sh lice udiDevice#   PID                 SN              UDI-----------------------------------------------------------------------------*0        WS-C4507R+E         FOX1509HA2M     WS-C4507R+E:FOX1509HA2M

I then proceeded to open a case asking what the issue was but all they did was provide me with a license using the serial number for the chassis and one of the PAK codes I gave them. I am trying to understand why I have two PAK codes which came in the box with each supervisor if I am to use the chassis serial number to apply for the license. Can anyone explain this to me. I would really appreciate it.

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