06-14-2011 08:27 AM - edited 03-07-2019 12:48 AM
Hi all, can anyone explain applying for a license for a SUP7-E because I can't seem to find anything and Cisco's licensing team can't seem to explain.
I have a 4507 with two SUP7-E, both supervisors came with a PAK code for an IP Base license. I applied for the license using the serial numbers of the supervisors. However when I try to install the license I get the following error:
bootflash:cat1504l0yg_20110528102302308.licInstalling licenses from "bootflash:cat1504l0yg_20110528102302308.lic"Installing...Feature:ipbase...Failed:Specified UDI not found% Error: License installation failed with error: Specified UDI not found
So I did a show license UDI and got the following output:
Exec-WS-4507E#sh lice udiDevice# PID SN UDI-----------------------------------------------------------------------------*0 WS-C4507R+E FOX1509HA2M WS-C4507R+E:FOX1509HA2M
I then proceeded to open a case asking what the issue was but all they did was provide me with a license using the serial number for the chassis and one of the PAK codes I gave them. I am trying to understand why I have two PAK codes which came in the box with each supervisor if I am to use the chassis serial number to apply for the license. Can anyone explain this to me. I would really appreciate it.