Wow, I come to add the SNMP snap-in and it's not there. I've done this a hundred times on W2003 so just expected the same business. As you probably remember:
1. Type "mmc" in the Run box
2. Under "Console Root" select File -> Add/Remove Snap-in
3. Find Cisco SNMP and Add. ???? There is no Cisco SNMP snap-in.
Checked the documentation. The usual source of information is the Serviceability Guide.
"Serviceability Best Practices Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted" Release 8.5(1) - Last Updated: June 15, 2011
That's the most recent. Nothing much about 2008.
Does anyone know how to do this? I would love to know how. I already promised the customer I'd have this done as soon as possible, so I've done the CVP servers - that's done in a different way, of course.
Regards,
Geoff
