Hello,
we upgraded CUCM-Cluster from 6.1.4 to 8.6.2a -
Now the users cannot chooes their Cisco-Lines in Windows dialer - Tapi Driver modified !
I looked to the CUCM-Traces and find Reason Code -1932787595 - on cisoc cco i never find information about such code ...
Anybodey an Idea what kind of problem we have ??
Here some debug output from CUCM
10:52:09.357 |ProviderOpenActivity(): activity: 3, connID: 11667, appID: , ipaddr: , loginID: platju, reason: -1932787595|*^*^*
10:52:09.357 |<--RisCTIManagerAccess::ProviderOpenActivity(...)|*^*^*
10:52:09.358 |CtiProviderOpenFailure - CTI application failed to open provider; application startup failed CTIconnectionId:11667 Login User Id:platju Reason code.:-1932787595 UNKNOWN_PARAMNAME:IPAddress:172.17.40.151 UNKNOWN_PARAMNAME:IPv6Address: App ID:Cisco CTIManager Cluster ID:StandAloneCluster Node ID:rohrpostix|Alarm^*^*
10:52:09.357 |CQBEBuilder::BuildQbeMessage(): objectID=3|*^*^*
10:52:09.357 |CTIHandler::OutputQbeMessage: TcpHand=[1:200:13:11680] QbePref={0x0xa2e193c,0x91} pQbeMsg=0x0xa2e1944 qbeMsgSize=0x91 tmpLen=0x99 msgSize_=0x99|1,200,21,1.77996^*^*
10:52:09.359 |CQBEBuilder::BuildQbeMessage(): objectID=132|*^*^*
10:52:09.359 |CTIHandler::OutputQbeMessage: TcpHand=[1:200:13:11680] QbePref={0x0xa2e193c,0x1c} pQbeMsg=0x0xa2e1944 qbeMsgSize=0x1c tmpLen=0x24 msgSize_=0x24|1,200,21,1.77996^*^*
10:52:09.359 |ready_CtiHandlerShutdownRequest. timer stopped|1,200,21,1.77996^*^*
10:52:09.359 |DBAccess::RemoveUserSubscriptionForChangeNotification|1,200,21,1.77996^*^*
10:52:09.359 |CTIUserCache::RemoveUserSubscriptionForChangeNotification|1,200,21,1.77996^*^*
10:52:09.361 |CTIManager::CtiManager::ready_SdlCloseInd(): Connection closed indication. Shutting down provider. -- Connection Id=5 TcpHandle=[1:200:13:11680] PeerIPAddr=172.17.40.151 PeerPort=57572 User name=platju CtiHandler=[1:200:22:11667]|1,200,21,1.77996^*^*
10:52:09.625 |-->RisCTIManagerAccess::ProviderOpenActivity(...)|*^*^*
10:52:09.625 |ProviderOpenActivity(): activity: 2, connID: 11667, appID: , ipaddr: 172.17.40.151, loginID: platju, reason: 4|*^*^*
10:52:09.626 |<--RisCTIManagerAccess::ProviderOpenActivity(...)|*^*^*
10:52:09.626 |CTIManager: CtiConnections::remove(): TCP Handle=[1,200,13,11680] total CTI Connections=5|*^*^*
10:52:09.626 |CTIManager: CtiLoginsInProgress::remove(): TCP Handle=[1,200,13,11680] total CTI Connections=2|*^*^*
10:52:09.626 |CTIManager::CtiManager::CleanupProviderInfo(): Provider has been closed -- Connection Id=5 TcpHandle=[1:200:13:11680] PeerIPAddr=172.17.40.151 PeerPort=57572 User name=platju CtiHandler=[1:200:22:11667]|1,200,21,1.77996^*^*
10:52:09.626 |CTIManager::CtiManager::CleanupProviderInfo(): Total CTI connections=5 Logins in progress=2|1,200,21,1.77996^*^*
10:52:09.725 |CMProcMon - ------Entered Router Verification|*^*^*
10:52:09.725 |CMProcMon - ----Exited Router Verification|*^*^*
10:52:11.370 |CtiManager::ready_SdlDataInd(): ConnHandle=[1:200:13:11415] TCP message length=0x20|1,200,13,11415.320^*^*
10:52:11.370 |SdiStats: #Lines: 55 Free HWM: 8 Free HWM(total): 160|*^*^*
10:52:11.370 |CQBEParser::ParseQbeMessage: PDU#=120|*^*^*
10:52:11.729 |CMProcMon - ------Entered Router Verification|*^*^*
10:52:11.729 |CMProcMon - ----Exited Router Verification|*^*^*
10:52:13.101 |CQBEBuilder::BuildQbeMessage(): objectID=179|*^*^*
10:52:13.101 |CTIHandler::OutputQbeMessage: TcpHand=[1:200:13:135] QbePref={0x0xb45a1d4,0x18} pQbeMsg=0x0xb45a1dc qbeMsgSize=0x18 tmpLen=0x20 msgSize_=0x20|1,200,21,1.435^*^*
10:52:13.101 |CQBEBuilder::BuildQbeMessage(): objectID=179|*^*^*
10:52:13.101 |CTIHandler::OutputQbeMessage: TcpHand=[1:200:13:64] QbePref={0x0xb409b54,0x18} pQbeMsg=0x0xb409b5c qbeMsgSize=0x18 tmpLen=0x20 msgSize_=0x20|1,200,21,1.178^*^*
10:52:13.197 |CQBEBuilder::BuildQbeMessage(): objectID=179|*^*^*
10:52:13.197 |CTIHandler::OutputQbeMessage: TcpHand=[1:200:13:11681] QbePref={0x0xb389cac,0x18} pQbeMsg=0x0xb389cb4 qbeMsgSize=0x18 tmpLen=0x20 msgSize_=0x20|1,200,21,1.77999^*^*
10:52:13.288 |CtiManager::ready_SdlDataInd(): ConnHandle=[1:200:13:11681] TCP message length=0x20|1,200,13,11681.8^*^*
10:52:13.288 |CQBEParser::ParseQbeMessage: PDU#=120|*^*^*
10:52:13.366 |CtiProviderOpenFailure - CTI application failed to open provider; application startup failed CTIconnectionId:11668 Login User Id:beckma Reason code.:-1932787595 UNKNOWN_PARAMNAME:IPAddress:172.21.3.157 UNKNOWN_PARAMNAME:IPv6Address: App ID:Cisco CTIManager Cluster ID:StandAloneCluster Node ID:rohrpostix|Alarm^*^*
10:52:13.367 |-->RisCTIManagerAccess::ProviderOpenActivity(...)|*^*^*
10:52:13.367 |ProviderOpenActivity(): activity: 3, connID: 11668, appID: , ipaddr: , loginID: beckma, reason: -1932787595|*^*^*
10:52:13.367 |<--RisCTIManagerAccess::ProviderOpenActivity(...)|*^*^*
10:52:13.366 |CQBEBuilder::BuildQbeMessage(): objectID=3|*^*^*
10:52:13.366 |CTIHandler::OutputQbeMessage: TcpHand=[1:200:13:11681] QbePref={0x0xb389cac,0x91} pQbeMsg=0x0xb389cb4 qbeMsgSize=0x91 tmpLen=0x99 msgSize_=0x99|1,200,21,1.77999^*^*
10:52:13.366 |CQBEBuilder::BuildQbeMessage(): objectID=132|*^*^*
10:52:13.366 |CTIHandler::OutputQbeMessage: TcpHand=[1:200:13:11681] QbePref={0x0xb389cac,0x1c} pQbeMsg=0x0xb389cb4 qbeMsgSize=0x1c tmpLen=0x24 msgSize_=0x24|1,200,21,1.77999^*^*
10:52:13.366 |ready_CtiHandlerShutdownRequest. timer stopped|1,200,21,1.77999^*^*
10:52:13.367 |DBAccess::RemoveUserSubscriptionForChangeNotification|1,200,21,1.77999^*^*
10:52:13.367 |CTIUserCache::RemoveUserSubscriptionForChangeNotification|1,200,21,1.77999^*^*
10:52:13.386 |CTIManager::CtiManager::ready_SdlCloseInd(): Connection closed indication. Shutting down provider. -- Connection Id=6 TcpHandle=[1:200:13:11681] PeerIPAddr=172.21.3.157 PeerPort=7659 User name=beckma CtiHandler=[1:200:22:11668]|1,200,21,1.77999^*^*
10:52:13.629 |-->RisCTIManagerAccess::ProviderOpenActivity(...)|*^*^*
10:52:13.630 |ProviderOpenActivity(): activity: 2, connID: 11668, appID: , ipaddr: 172.21.3.157, loginID: beckma, reason: 4|*^*^*
10:52:13.630 |<--RisCTIManagerAccess::ProviderOpenActivity(...)|*^*^*
10:52:13.629 |CTIManager: CtiConnections::remove(): TCP Handle=[1,200,13,11681] total CTI Connections=4|*^*^*
10:52:13.629 |CTIManager: CtiLoginsInProgress::remove(): TCP Handle=[1,200,13,11681] total CTI Connections=1|*^*^*
10:52:13.629 |CTIManager::CtiManager::CleanupProviderInfo(): Provider has been closed -- Connection Id=6 TcpHandle=[1:200:13:11681] PeerIPAddr=172.21.3.157 PeerPort=7659 User name=beckma CtiHandler=[1:200:22:11668]|1,200,21,1.77999^*^*
regards
alex
