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%DSPRM-3-DSPALARMINFO: debug(348) - 2801 Router

Yort Mantup
Level 4
Level 4

                   Getting intermittent dropped calls and one way audio from a site with two POTS lines connect to a FXO ports.  Log shows these errors:

042337: Sep 20 11:00:08.019 EDT: %DSPRM-3-DSPALARM: Received alarm indication from dsp (0/1). Resetting the DSP.

042338: Sep 20 11:00:08.019 EDT: %DSPRM-3-DSPALARMINFO: 0018 0000 0080 0000 0006 4900 6465 6275 6728 3334 3829 0000

042339: Sep 20 11:00:08.019 EDT: %DSPRM-3-DSPALARMINFO: debug(348)

Did some searching and found a bug that is related to this error:

CSCtj71414 Bug Details

Not sure if it applies to this issue however.  Inventory shows

NAME: "PVDM 0", DESCR: "PVDMII DSP SIMM with one DSP with half channel capcity"

PID: PVDM2-8           , VID: NA  , SN: FOC10035M0Q

Is there anyway to remotely rule out if the DSP module is faulty (site is on other side of country) or if the issues is due to a bug.

Thanks

Troy

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