10-16-2012 02:49 AM - edited 03-16-2019 01:42 PM
Hi,
This is following on from a question I asked yesterday and got some useful feedback from so thanks.
However I have a further query:
I need to change one of our sites to use Tone on Hold instead of Music on Hold.
I have been through and checked the phone lines, device, removed the MRGL from DP and finally
removed MOH from the MRGs. I have rebooted the test phone and still I get the music on hold.
Presumably the phone is then looking to it's default settings on the cluster parameters.
Can anyone advise on how I can configure Tone of Hold to force the phones to use at 1 site only.
i am using call manager 7.1.5
Regards
Dominic