Hi,
I have an MSE 3355 running 7.4.100.0, Cisco Prime Infrastructure 1.3.0.20 and 6 wism2 running 7.4.100.0.
MSE was correctly added to Prime and assigned to maps and controllers. Context Aware Service is Enabled and Up and I have a permanent license installed with a limit of 3000 elements.
The appliance is not able to perform client or rogue tracking.
This is what I see under Services->Mobility Services Engines->Context Aware Service->General:
| Version | 7.4.0.38 |
| Operational Status | Up |
| Number of Tracked Wireless Clients | 0 |
| Number of Tracked Tags | 0 |
| Number of Tracked Rogue APs | 0 |
| Number of Tracked Rogue Clients | 0 |
| Number of Tracked Interferers | 0 |
| Number of Tracked Wired Clients | 0 |
| Total Elements Tracked | 0 |
| Tracked Elements (Wireless Clients, Rogue APs, Rogue Clients, Interferers and Wired Clients) Limit | 3000 |
Tracked Tags Limit | 3000 |
How can I troubleshoot this kind of problem?
Any answer will be much appreciated
Thanks
Francesco
