CUCM System version: 8.6.2.20000-2
Phone is a 7960
When the user tries to setup call forwarding on the device for after hours coverage, there is a voice prompt saying "The call cannot be completed as dialed" before he is finished entering the number to be forwarded to.
When I try to go into the DN configuration page in CUCM and set the number to forward to the desired number, it sets the forward without any error message in CUCM, but when I call the extension from my cell phone, it never gives a ringback, so I don't think it is actually trying to do anything.
I have deleted the phone from the system, let it boot back up and pull an "Auto 2xxx" number, then reconfigured the original DN.
There are no other devices with this DN on it.
I configured that DN on 7925 for him to carry around overnight tonight, and I will have to fix it before the weekend.
I am not very experienced with CUCM/ Cisco VOIP but am now "the man" due to terminations and resignations lately.
What would cause this??
Message was edited by: James Gladwell
