Hi there,
I have a customer who has an SX20 quickset, and is having problems with pairing the Touch 8. The codec and touch panel are both set to static IP addessing on the same vlan. When trying to pair, the TP cannot find the codec. However, if he puts a HUB/ or switch in between the TP and codec i.e. TP plugged in HUB > then connected to core switch, the TP can pair to the codec fine.
Am i wrong to think that there maybe a VLAN tagging or port security issue on the TP switch port? Do you guys have any other ides on what it could be?
Your help would be greatly appreciated
