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UCCX 9.0.2 AXL account continues to fail on setup

jbingham
Level 1
Level 1

I am spinning up a new CUCM 10 and UCCX 9.0.2 lab for our engineering department to begin work on testing features of our product against and during the initial setup I tell the system I am doing a "fresh install", the next step is to insert the service provider information. I put in the IP of my CUCM 10 cluster (on the same network) with the AXL Admin user name and the password. In every instance I get the error "Cisco Unified CM Authentication Failed because of the CCMAXL Exception. Please check the logs for details."

I have enabled all services on this lab box, verified all my AXL usernames/passwords and reset multiple times and yet it still fails on me. I know this is the latest product from Cisco and experience may be light - but do any of you have any suggestions on what I can do to get this going?

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