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I am spinning up a new CUCM 10 and UCCX 9.0.2 lab for our engineering department to begin work on testing features of our product against and during the initial setup I tell the system I am doing a "fresh install", the next step is to insert the serv...
Within my CUCM system our secretaries/assistants use the "*" key to forward callers directly to a users VM box. Example if I wanted to send a caller directly to my mailbox I will dial *44200 and it would send it directly to my VM box. I have the syst...
I wanted to present this before the community and get some help with this issue I am facing. I am trying to block a call coming from a specific ANI to specific users on my system. Unfortunately we are still running on CUCM 7.1.2.xxxx and our calls co...
All, We are rolling out MANY EX90 units in TMS 13.0.2 and I have a couple of questions that I am hoping more of you advanced admins can answer. First - we want to apply passwords to the administrator settings on the EX90 units. I know how to perform ...
We currently have TMS 13.0.2 running, we are trying to run a report, or have TMS display the 'Installed Options' each device has so that we can verify they all have the correct licenses applied. I know that I can go to each individual devices URL and...
Thanks Chris - we have toyed with the 323 route, but I am more curious about possibly utilizing Unity Connection or IPCCx possibly to do this. I have heard that using call routing inside of Unity Connection may be a possibility - but I am needing som...
