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TMS "Replace System"

Anthony Thomson
Level 3
Level 3

Why won't TMS allow you to replace a system with one that has the same IP address?

I find this frequently in environments where addresses are statically assigned to endpoints.  A unit dies, it gets replaced with a unit that has the same IP address.  TMS won't let you do that.  So you end up re-adding the endpoint as a new one, and having to configure it from scratch, and losing the call history of the first one.  You lose the history, and the ease-of-replacement functionality of TMS porting over the settings to the new unit.

This, despite the units being set explicitly to be tracked by MAC address, rather than IP address.  Does it behave differently if set to track by Hostname?

Thanks.

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