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Who Me Too'd this topic

Phonebooks disappeared from scheduling interface after upgrading to TMS 14.5

Jens Didriksen
Level 9
Level 9

‎10-02-2014 04:36 PM - last edited on ‎03-25-2019 09:12 PM by Community Manager

Upgraded to TMS 14.5 this morning and now finding, to my great dismay - that none of my phone books are available in the drop-down menu in the Add Participants pop-up window - see attached screenshots.

All phone books are otherwise showing up correctly on the end-points, so I know they are still there...

These are the phone books, which were all correctly listed in the drop-down menu in all other versions of TMS:

This is what I now get:

Anybody else having this issue? If I can't resolve it, then I've got no choice but to downgrade to 14.4 :( (Lucky it's a VM so it's only a matter of applying the last snapshot).

Edit: I've managed to create a work-around by connecting all the phone book sources to the "All Systems: phone book, which means the support staff will at least be able to find the entries as long as they have an idea of what to search for. Far from ideal though. :(

/jens

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