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How can I use the Unity Connection 10.5 Greetings Administrator with e.164 CallHandler extensions

mikechudy
Level 1
Level 1

‎09-24-2014 11:39 AM - edited ‎03-13-2019 08:39 PM

We recently upgraded to CUCM 10.5 and CUC 10.5 using an e.164 dial plan throughout. One snafu that has surfaced is how do people access a CallHandler via the Greetings Administrator TUI if the CallHandler extension begins with a '+' character? Pressing and holding * does not seem to work. Any ideas?

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